---
title: CurbWaste Knowledge Base
description: CurbWaste Knowledge Base
---

[Skip to content](https://knowledgebase.curbwaste.com#main-content)

English

Show submenu for translations

![FullColor_Horizontal_Lockup.png\]](https://knowledgebase.curbwaste.com/hs-fs/hubfs/FullColor_Horizontal_Lockup.png?height=40&name=FullColor_Horizontal_Lockup.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to curbwaste.com

 Go to curbwaste.com

 Access our new Knowledge Base here: https://intercom.help/curbwaste/en

- There are no suggestions because the search field is empty.

### [![](https://knowledgebase.curbwaste.com/hubfs/newspaper2.png) General](https://knowledgebase.curbwaste.com/general?hsLang=en)

- [CurbWaste Release Notes Library](https://knowledgebase.curbwaste.com/product-update-communication?hsLang=en)
- [Getting Started with CurbWaste (Training Videos)](https://knowledgebase.curbwaste.com/getting-started-with-curbwaste?hsLang=en)
- [Driver App Training Videos](https://knowledgebase.curbwaste.com/driver-app-training-videos?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/general?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/faq2.png) Frequently Asked Questions (FAQ)](https://knowledgebase.curbwaste.com/frequently-asked-questions-faq?hsLang=en)

- [CurbWaste Troubleshooting: How to Clear Cache & Hard Refresh Your Internet Browser](https://knowledgebase.curbwaste.com/how-to-clear-cache?hsLang=en)
- [What do emails sent from CurbWaste look like?](https://knowledgebase.curbwaste.com/what-do-emails-sent-from-curbwaste-look-like?hsLang=en)
- [What is the difference between 'Unable To Complete' and 'Unable To Dump'?](https://knowledgebase.curbwaste.com/what-is-the-difference-between-unable-to-complete-and-unable-to-dump?hsLang=en)
- [Help! My customer(s) are not receiving the billing emails sent from CurbWaste!](https://knowledgebase.curbwaste.com/not-receiving-emails?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/frequently-asked-questions-faq?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/setting-1.png) Settings and Configuration](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en)

- [Additional Charges](https://knowledgebase.curbwaste.com/additional-charges?hsLang=en)
- [Adding Fuel and Handling Fees](https://knowledgebase.curbwaste.com/adding-fuel-and-handling-fees?hsLang=en)
- [Payment Policies](https://knowledgebase.curbwaste.com/payment-policies?hsLang=en)
- [Daily Rental Fees](https://knowledgebase.curbwaste.com/daily-rental-fees?hsLang=en)
- [Labels](https://knowledgebase.curbwaste.com/labels?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/basket2.png) Orders](https://knowledgebase.curbwaste.com/orders?hsLang=en)

- [Print Orders Assigned to your Drivers](https://knowledgebase.curbwaste.com/print-orders-assigned-to-your-drivers?hsLang=en)
- [Recurring Orders (Dumpster & Live Load)](https://knowledgebase.curbwaste.com/recurring-orders?hsLang=en)
- [Exchange Orders](https://knowledgebase.curbwaste.com/exchange-orders-1?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/orders?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/customer.jpg) Customers](https://knowledgebase.curbwaste.com/customers?hsLang=en)

- [Making a Customer Active or Inactive](https://knowledgebase.curbwaste.com/making-a-customer-active-or-inactive?hsLang=en)
- [Adding a New Customer Account](https://knowledgebase.curbwaste.com/adding-a-new-customer-account?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/customers?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/invoice-1.png) Billing](https://knowledgebase.curbwaste.com/billing?hsLang=en)

- [Needs Action Tab Overview](https://knowledgebase.curbwaste.com/needs-action-tab-overview?hsLang=en)
- [Billing Queue](https://knowledgebase.curbwaste.com/billing-queue?hsLang=en)
- [Refunds & Partial Refunds](https://knowledgebase.curbwaste.com/refunds?hsLang=en)
- [Billing Enhancements](https://knowledgebase.curbwaste.com/frequency-billing-enhancements?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/billing?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/analytics.jpg) Reporting](https://knowledgebase.curbwaste.com/reporting?hsLang=en)

- [Aging Summary Report](https://knowledgebase.curbwaste.com/aging-summary-report?hsLang=en)
- [Services Report](https://knowledgebase.curbwaste.com/services-report?hsLang=en)
- [Tonnage Report](https://knowledgebase.curbwaste.com/tonnage-report?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/reporting?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/inventory2.jpg) Inventory Management](https://knowledgebase.curbwaste.com/inventory-management?hsLang=en)

- [Driver App Serialized Inventory Enhancements](https://knowledgebase.curbwaste.com/serialized-inventory-driver-app-enhancements?hsLang=en)
- [Flexible Serialized Inventory](https://knowledgebase.curbwaste.com/flexible-serialized-inventory?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/inventory-management?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/routing.jpg) Routing All articles related to our Routing module.](https://knowledgebase.curbwaste.com/routing?hsLang=en)

- [Managing Dispatched Routes](https://knowledgebase.curbwaste.com/managing-scheduled-routes?hsLang=en)
- [Recurring Billing Template](https://knowledgebase.curbwaste.com/recurring-billing-template?hsLang=en)
- [Routing Setup Orders](https://knowledgebase.curbwaste.com/routing-setup-orders?hsLang=en)
- [Creating Routing Plans](https://knowledgebase.curbwaste.com/creating-routing-plans?hsLang=en)
- [Route Plan Optimization](https://knowledgebase.curbwaste.com/route-plan-optimization?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/routing?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/headphones-with-mic.jpg) Dispatch](https://knowledgebase.curbwaste.com/dispatch?hsLang=en)

- [Tasks](https://knowledgebase.curbwaste.com/tasks?hsLang=en)
- [Driver Colors in Dispatch from Map](https://knowledgebase.curbwaste.com/dispatch-driver-colors?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/dispatch?hsLang=en)

### [![](https://knowledgebase.curbwaste.com/hubfs/CurbPOS%20(1).png) CurbPOS](https://knowledgebase.curbwaste.com/curbpos?hsLang=en)

- [CurbPOS: Billing ](https://knowledgebase.curbwaste.com/curbpos-billing-?hsLang=en)
- [CurbPOS Walkthrough Videos](https://knowledgebase.curbwaste.com/curbpos-walkthrough-videos?hsLang=en)
- [CurbPOS: Settings](https://knowledgebase.curbwaste.com/curbpos-settings?hsLang=en)
- [CurbPOS: Customers](https://knowledgebase.curbwaste.com/curbpos-customers?hsLang=en)

[See more](https://knowledgebase.curbwaste.com/curbpos?hsLang=en)

# CurbWaste

curbwaste.com Help Center

Copyright © 2026, CurbWaste