Subscribers that have ACH enabled can take ACH payments directly in CurbWaste
Your customers' bank account information can be stored directly in their profiles just like with credit cards. In addition, when receiving payment, you can add banking details to process ACH payments.
If you want this feature enabled, you will have to undergo a two-step approval process:
- First, you must apply for ACH payment processing with your processor (PayEngine or Payabli). Please reach out to your Implementation Manager, Customer Success Manager, or the Customer Success team (help@curbwaste.com) to initiate this process.
- Second, you must confirm that you agree to capture and store the authorization method and proper documentation from your customers that give you permission to charge them via ACH prior to entering the information in CurbWaste. Please reach out to help@curbwaste.com; we will send an email asking for your confirmation.
Storing ACH Information in Customer Profile
With ACH enabled, you will notice that the Credit Cards section in Customer profile has been renamed as Accounts.
Click Add Account to add a Credit Card or Bank Account.
Bank accounts will be commingled with credit cards.
Important note! Only one credit card or bank account can be set as the 'Default'
Receive Payment
Just like with credit cards, you also have the opportunity to add new bank accounts when you are receiving payments.
Updated: 2/26/25