--- title: Batch Credit Card Charge description: This feature allows you to process credit card payments across multiple customers and invoices simultaneously. --- [Skip to content](https://knowledgebase.curbwaste.com/batch-credit-card#main-content) English Show submenu for translations ![FullColor_Horizontal_Lockup.png\]](https://knowledgebase.curbwaste.com/hs-fs/hubfs/FullColor_Horizontal_Lockup.png?height=40&name=FullColor_Horizontal_Lockup.png) Open main navigation Close main navigation - English Show submenu for translations - Go to curbwaste.com Go to curbwaste.com Access our new Knowledge Base here: https://intercom.help/curbwaste/en - There are no suggestions because the search field is empty. 1. [CurbWaste Knowledge Base](https://knowledgebase.curbwaste.com/?hsLang=en) 2. [Billing](https://knowledgebase.curbwaste.com/billing?hsLang=en) # Batch Credit Card Charge ## This feature allows you to process credit card payments across multiple customers and invoices simultaneously. This feature requires CurbWaste to enable after completing training. Please reach out to [help@curbwaste.com](mailto:help@curbwaste.com) if you are interested in learning more. ### Table of Contents 1. [Conditions](https://knowledgebase.curbwaste.com/batch-credit-card#conditions) 2. [How to Batch Charge](https://knowledgebase.curbwaste.com/batch-credit-card#how-to) 3. [Unsuccessful Transactions](https://knowledgebase.curbwaste.com/batch-credit-card#unsuccessful) 4. [Which Credit Card to Process?](https://knowledgebase.curbwaste.com/batch-credit-card#which-card)   ### Conditions 1. Your customer(s) must have at least one credit card saved to their profile. 2. You must be using **PayEngine** as your payment processor. If you are unsure of your processor, go to Billing → Processor → CC Transactions. Integration with PayEngine looks like the image below. ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-24-2025-07-50-38-9340-PM.png?width=688&height=214&name=image-png-Feb-24-2025-07-50-38-9340-PM.png) 3. The invoice(s) must be in the **Posted** tab. 4. You must use the Filters **Invoice Status = Open and/or Overdue **and **Payment Method On File = Credit Card** in the Posted tab**. ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-09-44-46-7069-PM.png?width=688&height=398&name=image-png-Feb-25-2025-09-44-46-7069-PM.png)** Note: We will be adding this functionality for Payabli users later this year.  ### How to Batch Charge After the above conditions are met, you are ready to batch charge credit cards. **Please note that the system can only handle up to 1,000 transactions at a time.**   1. Using the checkboxes on the left, select the invoices you would like to charge. A counter will appear showing you the number of invoices selected and give you the option to select/deselect all. ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-09-49-17-8183-PM.png?width=484&height=186&name=image-png-Feb-25-2025-09-49-17-8183-PM.png) 2. Then, click Batch Actions - Batch CC Charge. ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-10-00-37-2600-PM.png?width=391&height=289&name=image-png-Feb-25-2025-10-00-37-2600-PM.png) 3. A popup window will appear asking you to input a Reference Number and tells you the number of invoices in the batch and the total value of the invoices.  ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-10-02-37-5335-PM.png?width=688&height=282&name=image-png-Feb-25-2025-10-02-37-5335-PM.png) 4. A final confirmation window will appear warning you that the processing may take some time depending on the number of invoices in the batch. You can choose to hide this popup.  ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-10-04-25-1480-PM.png?width=590&height=199&name=image-png-Feb-25-2025-10-04-25-1480-PM.png) 5. A progress bar will appear after you click "Confirm Batch Processing"  ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-10-06-36-2970-PM.png?width=688&height=247&name=image-png-Feb-25-2025-10-06-36-2970-PM.png) 6. After the processing is done, a results popup will tell you the number of invoices that were processed successfully... ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-10-14-22-4536-PM.png?width=688&height=209&name=image-png-Feb-25-2025-10-14-22-4536-PM.png) ...as well as unsuccessfully. ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-10-20-45-1996-PM.png?width=688&height=213&name=image-png-Feb-25-2025-10-20-45-1996-PM.png) ### Unsuccessful Transactions If the card was processed but the transaction failed, the invoice will have a special $ icon with an X: ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-10-16-39-7261-PM.png?width=307&height=160&name=image-png-Feb-25-2025-10-16-39-7261-PM.png) If the credit card was not processed for whatever reason, the invoice will have a special card icon with a line through it:  ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Feb-25-2025-10-23-21-4417-PM.png?width=269&height=164&name=image-png-Feb-25-2025-10-23-21-4417-PM.png) ### Which Credit Card to Process? If your customer has multiple credit cards in their profile, which card will be selected for the batch payment?  #### Scenario 1: Customer only has 1 credit card - That credit card will be used in the batch. #### Scenario 2: My customer has multiple credit cards but none are set as the 'Default' - The **most recently added credit card** will be used in the batch. #### Scenario 3: My customer has one or multiple credit cards and one is set as the 'Default' - The **default credit card** will be used in the batch.  #### Scenario 4: My customer's Locations has a credit card - The Location credit card will be used in the batch if: - The Location has a **payment policy** - The credit card is **different** from the default credit card on the customer profile       *Updated: 7/7/25*     - [General](https://knowledgebase.curbwaste.com/general?hsLang=en#main-content) - [Feature Release Communications](https://knowledgebase.curbwaste.com/general?hsLang=en#feature-release-communications) - [CurbWaste Terminology](https://knowledgebase.curbwaste.com/general?hsLang=en#curbwaste-terminology) - [Frequently Asked Questions (FAQ)](https://knowledgebase.curbwaste.com/frequently-asked-questions-faq?hsLang=en) - [Settings and Configuration](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#main-content) - [Resources](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#resources) - [General Settings](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#general-settings) - [Pricing Configurations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#pricing-configurations) - [Integrations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#integrations) - [Dashboard](https://knowledgebase.curbwaste.com/dashboard?hsLang=en) - [Orders](https://knowledgebase.curbwaste.com/orders?hsLang=en#main-content) - [Driver Mobile App Workflows](https://knowledgebase.curbwaste.com/orders?hsLang=en#driver-mobile-app-workflows) - [Order Form Fields](https://knowledgebase.curbwaste.com/orders?hsLang=en#order-form-fields) - [Customers](https://knowledgebase.curbwaste.com/customers?hsLang=en) - [Billing](https://knowledgebase.curbwaste.com/billing?hsLang=en#main-content) - [Quickbooks](https://knowledgebase.curbwaste.com/billing?hsLang=en#quickbooks) - [Reporting](https://knowledgebase.curbwaste.com/reporting?hsLang=en#main-content) - [Billing Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#billing-reports) - [Service Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#service-reports) - [Inventory Management](https://knowledgebase.curbwaste.com/inventory-management?hsLang=en) - [Locations](https://knowledgebase.curbwaste.com/locations?hsLang=en) - [Routing](https://knowledgebase.curbwaste.com/routing?hsLang=en) - [Dispatch](https://knowledgebase.curbwaste.com/dispatch?hsLang=en) - [CurbPOS](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#main-content) - [Billing](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#billing) - [Drivers](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#drivers) # CurbWaste curbwaste.com Help Center Copyright © 2026, CurbWaste