---
title: Credits in CurbPOS
description: Issuing credit notes in CurbPOS
---

[Skip to content](https://knowledgebase.curbwaste.com/curbpos-credits#main-content)

English

Show submenu for translations

![FullColor_Horizontal_Lockup.png\]](https://knowledgebase.curbwaste.com/hs-fs/hubfs/FullColor_Horizontal_Lockup.png?height=40&name=FullColor_Horizontal_Lockup.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to curbwaste.com

 Go to curbwaste.com

 Access our new Knowledge Base here: https://intercom.help/curbwaste/en

- There are no suggestions because the search field is empty.

1. [CurbWaste Knowledge Base](https://knowledgebase.curbwaste.com/?hsLang=en)
2. [CurbPOS](https://knowledgebase.curbwaste.com/curbpos?hsLang=en)
3. [Billing](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#billing)

# Credits in CurbPOS

## This article will show you how to create a credit for a customer in the system.

### **How to Issue a Credit**

1. Go to Billing > Add Payment
2. Select Customer
3. Choose Check for Payment Method
4. Input payment amount
5. DO NOT select any invoices
6. Click **Pay **

This directly applies a payment to the customer account as credit.

 

 

Below is an example of a credit payment in the system, along with the customer’s profile where you can view their total credit balance.

![smallred](https://knowledgebase.curbwaste.com/hs-fs/hubfs/smallred.png?width=670&height=48&name=smallred.png)

![newred](https://knowledgebase.curbwaste.com/hs-fs/hubfs/newred.png?width=670&height=85&name=newred.png)

 

### Overpayment

Customer credits can also be created when an invoice is overpaid. For example, if an invoice totals $100 but you receive a payment of $150, the extra $50 will automatically be generated as a credit to the customer’s account

 

*Updated: 9/22/2025*

- [General](https://knowledgebase.curbwaste.com/general?hsLang=en#main-content)
  
  
  
  
  
    - [Feature Release Communications](https://knowledgebase.curbwaste.com/general?hsLang=en#feature-release-communications)
    - [CurbWaste Terminology](https://knowledgebase.curbwaste.com/general?hsLang=en#curbwaste-terminology)
- [Frequently Asked Questions (FAQ)](https://knowledgebase.curbwaste.com/frequently-asked-questions-faq?hsLang=en)
- [Settings and Configuration](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#main-content)
  
  
  
  
  
    - [Resources](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#resources)
    - [General Settings](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#general-settings)
    - [Pricing Configurations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#pricing-configurations)
    - [Integrations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#integrations)
- [Dashboard](https://knowledgebase.curbwaste.com/dashboard?hsLang=en)
- [Orders](https://knowledgebase.curbwaste.com/orders?hsLang=en#main-content)
  
  
  
  
  
    - [Driver Mobile App Workflows](https://knowledgebase.curbwaste.com/orders?hsLang=en#driver-mobile-app-workflows)
    - [Order Form Fields](https://knowledgebase.curbwaste.com/orders?hsLang=en#order-form-fields)
- [Customers](https://knowledgebase.curbwaste.com/customers?hsLang=en)
- [Billing](https://knowledgebase.curbwaste.com/billing?hsLang=en#main-content)
  
  
  
  
  
    - [Quickbooks](https://knowledgebase.curbwaste.com/billing?hsLang=en#quickbooks)
- [Reporting](https://knowledgebase.curbwaste.com/reporting?hsLang=en#main-content)
  
  
  
  
  
    - [Billing Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#billing-reports)
    - [Service Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#service-reports)
- [Inventory Management](https://knowledgebase.curbwaste.com/inventory-management?hsLang=en)
- [Locations](https://knowledgebase.curbwaste.com/locations?hsLang=en)
- [Routing](https://knowledgebase.curbwaste.com/routing?hsLang=en)
- [Dispatch](https://knowledgebase.curbwaste.com/dispatch?hsLang=en)
- [CurbPOS](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#main-content)
  
  
  
  
  
    - [Billing](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#billing)
    - [Drivers](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#drivers)

# CurbWaste

curbwaste.com Help Center

Copyright © 2026, CurbWaste

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://stream.mux.com/VBDXntrkYOMoKWb3T9BzHsEjIJcVR7SAnuG995o5B6A/capped-1080p.mp4",
  "dateModified" : "2026-03-09T21:22:41.240Z",
  "duration" : "PT29.419S",
  "height" : 834,
  "name" : "CurbPOS",
  "thumbnailUrl" : "https://api-na1.hubspot.com/filemanager/api/v3/files/thumbnail-redirect/195189013574?portalId=40071430&size=medium",
  "uploadDate" : "2025-08-27T14:18:13.561Z",
  "width" : 1468
}
```