--- title: E-Signature description: This is a digital way to sign documents online, without printing or scanning. They're commonly used for contracts, agreements, and approvals in business. --- [Skip to content](https://knowledgebase.curbwaste.com/e-signature#main-content) English Show submenu for translations ![FullColor_Horizontal_Lockup.png\]](https://knowledgebase.curbwaste.com/hs-fs/hubfs/FullColor_Horizontal_Lockup.png?height=40&name=FullColor_Horizontal_Lockup.png) Open main navigation Close main navigation - English Show submenu for translations - Go to curbwaste.com Go to curbwaste.com Access our new Knowledge Base here: https://intercom.help/curbwaste/en - There are no suggestions because the search field is empty. 1. [CurbWaste Knowledge Base](https://knowledgebase.curbwaste.com/?hsLang=en) 2. [Settings and Configuration](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en) 3. [Integrations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#integrations) # E-Signature ## This is a digital way to sign documents online, without printing or scanning. They're commonly used for contracts, agreements, and approvals in business. *Note: E-Signature is a premium feature and is not included in standard plans. To enable this feature and receive pricing details, please contact our Customer Support team,  [help@curbwaste.com](mailto:help@curbwaste.com) .* ### How to Setup Once E-Signature is enabled, you can begin uploading your contracts or documents to **Contract Templates** in Curbwaste and customize them for use with e-signatures. **You can find Contract Templates by going to**: *Settings > Integrations > Contract Templates*. ### Sending an E-Signature Document to a Customer Once you've created your eSignature document, follow these steps to send it to a customer: 1. **Search for the customer** and navigate to their **Customer Profile**. 2. In the **Customer Info** section, click the **Edit** button. 3. Scroll to the bottom of the **Basic Details** box. 4. Locate the **"Send T&C to Customer"** option  1. Make sure this box is **checked**.. 2. Then, select the appropriate **template** you'd like to send. ![esig3](https://knowledgebase.curbwaste.com/hs-fs/hubfs/esig3.png?width=622&height=301&name=esig3.png) 5. Click **Update** to send the eSignature document to the customer.   Customers will receive their contracts via email from **DocuSeal**. The email will be sent from the address: **info@docuseal.com**. ![email-06-30-2025_03_02_PM](https://knowledgebase.curbwaste.com/hs-fs/hubfs/email-06-30-2025_03_02_PM.png?width=623&height=22&name=email-06-30-2025_03_02_PM.png) ### Contract Statuses Overview After sending out a contract, you can monitor its progress directly from the **Contracts** section within the customer's profile. To locate the **Contracts** section: 1. Navigate to the **Customer Profile** page. 2. Scroll down to the bottom of the page until you see the **Contracts** section. Here, you’ll be able to view the current status of the contract—whether it has been sent, viewed, or completed. In the **Contracts** section, you can easily track the progress of your contract through the following status updates: - **Sent**: The contract has been successfully sent to the recipient. - **Viewed**: The recipient has opened and viewed the contract. - **Complete**: The contract has been fully signed and completed. ![statusesall](https://knowledgebase.curbwaste.com/hs-fs/hubfs/statusesall.png?width=688&height=161&name=statusesall.png) These statuses help you stay informed at every stage of the contract process.     *Updated: 6/30/2025* - [General](https://knowledgebase.curbwaste.com/general?hsLang=en#main-content) - [Feature Release Communications](https://knowledgebase.curbwaste.com/general?hsLang=en#feature-release-communications) - [CurbWaste Terminology](https://knowledgebase.curbwaste.com/general?hsLang=en#curbwaste-terminology) - [Frequently Asked Questions (FAQ)](https://knowledgebase.curbwaste.com/frequently-asked-questions-faq?hsLang=en) - [Settings and Configuration](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#main-content) - [Resources](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#resources) - [General Settings](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#general-settings) - [Pricing Configurations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#pricing-configurations) - [Integrations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#integrations) - [Dashboard](https://knowledgebase.curbwaste.com/dashboard?hsLang=en) - [Orders](https://knowledgebase.curbwaste.com/orders?hsLang=en#main-content) - [Driver Mobile App Workflows](https://knowledgebase.curbwaste.com/orders?hsLang=en#driver-mobile-app-workflows) - [Order Form Fields](https://knowledgebase.curbwaste.com/orders?hsLang=en#order-form-fields) - [Customers](https://knowledgebase.curbwaste.com/customers?hsLang=en) - [Billing](https://knowledgebase.curbwaste.com/billing?hsLang=en#main-content) - [Quickbooks](https://knowledgebase.curbwaste.com/billing?hsLang=en#quickbooks) - [Reporting](https://knowledgebase.curbwaste.com/reporting?hsLang=en#main-content) - [Billing Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#billing-reports) - [Service Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#service-reports) - [Inventory Management](https://knowledgebase.curbwaste.com/inventory-management?hsLang=en) - [Locations](https://knowledgebase.curbwaste.com/locations?hsLang=en) - [Routing](https://knowledgebase.curbwaste.com/routing?hsLang=en) - [Dispatch](https://knowledgebase.curbwaste.com/dispatch?hsLang=en) - [CurbPOS](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#main-content) - [Billing](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#billing) - [Drivers](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#drivers) # CurbWaste curbwaste.com Help Center Copyright © 2026, CurbWaste ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://stream.mux.com/yEvT8pUUHdwtA4S5S00Nx2TlOCjZEKGC4lbIGlvqFPyY/capped-1080p.mp4", "dateModified" : "2025-06-25T18:02:47.688Z", "duration" : "PT27S", "height" : 1570, "name" : "Customers2 _ CurbWaste", "thumbnailUrl" : "https://40071430.fs1.hubspotusercontent-na1.net/hubfs/40071430/Customers2%20_%20CurbWaste.mp4/medium.jpg?t=1750874567688", "uploadDate" : "2025-06-25T18:02:28.190Z", "width" : 2978 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://stream.mux.com/TD9axMgASBIX6hOUjE82kgroqJqtI02TB7GxY8pPL01nI/capped-1080p.mp4", "dateModified" : "2025-06-25T18:21:05.968Z", "duration" : "PT22S", "height" : 1390, "name" : "Customers _ CurbWaste", "thumbnailUrl" : "https://40071430.fs1.hubspotusercontent-na1.net/hubfs/40071430/Customers%20_%20CurbWaste.mp4/medium.jpg?t=1750875665968", "uploadDate" : "2025-06-25T17:48:52.269Z", "width" : 2870 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://stream.mux.com/ugcWSZY01y5KR02Rjh0101QjGBs9v02YEDYLrg71ExYDY01go/capped-1080p.mp4", "dateModified" : "2025-06-30T18:50:15.909Z", "duration" : "PT16S", "height" : 772, "name" : "EsignStatus", "thumbnailUrl" : "https://40071430.fs1.hubspotusercontent-na1.net/hubfs/40071430/EsignStatus.mp4/medium.jpg?t=1751309415909", "uploadDate" : "2025-06-30T18:50:12.904Z", "width" : 1478 } ```