--- title: Exchange Orders description: This article dives deeper into CurbWaste Exchange orders, and everything you need to know to get the most out of them. --- [Skip to content](https://knowledgebase.curbwaste.com/exchange-orders-1#main-content) English Show submenu for translations ![FullColor\_Horizontal\_Lockup.png\]](https://knowledgebase.curbwaste.com/hs-fs/hubfs/FullColor_Horizontal_Lockup.png?height=40&name=FullColor_Horizontal_Lockup.png) Open main navigation Close main navigation - English Show submenu for translations - Go to curbwaste.com Go to curbwaste.com Access our new Knowledge Base here: https://intercom.help/curbwaste/en - There are no suggestions because the search field is empty. 1. [CurbWaste Knowledge Base](https://knowledgebase.curbwaste.com/?hsLang=en) 2. [Orders](https://knowledgebase.curbwaste.com/orders?hsLang=en) # Exchange Orders ## This article dives deeper into CurbWaste Exchange orders, and everything you need to know to get the most out of them. ### CONTENTS - [What is an Exchange Order](https://knowledgebase.curbwaste.com/exchange-orders-1#whatis) - [Dispatch View](https://knowledgebase.curbwaste.com/exchange-orders-1#dispatch) - [Exchanges Under Location](https://knowledgebase.curbwaste.com/exchange-orders-1#location) ### What is an Exchange Order An exchange order in the CurbWaste system is a Delivery AND Removal.  ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/undefined-Jun-25-2025-07-28-49-3797-PM.png?width=3130&height=382&name=undefined-Jun-25-2025-07-28-49-3797-PM.png) Once scheduled it will show the original order in **Pending Removal** status, the Exchange will be linked to the original order and be in **Pending Delivery** status. You can exchange different product sizes, if desired. You can also schedule multiple exchange orders ahead of time as you can see below.  ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/undefined-Jun-25-2025-07-31-11-6331-PM.png?width=3100&height=802&name=undefined-Jun-25-2025-07-31-11-6331-PM.png) On that note, you can create recurring orders for Exchanges, Roundtrips and Live Loads. More info on this can be found in our article on [Recurring Orders.](https://knowledgebase.curbwaste.com/recurring-orders?hsLang=en) When viewing exchange orders, you have the ability to navigate between linked exchange orders. You can learn more about this in our article on [Linked Parent and Child Orders.](https://knowledgebase.curbwaste.com/linked-orders?hsLang=en) ### Dispatch View Under Dispatch, it will show the Exchange as a Pending Delivery under the Driver.  ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/undefined-May-16-2025-09-46-19-0254-PM.png?width=450&height=544&name=undefined-May-16-2025-09-46-19-0254-PM.png)   **DISCLAIMER:** The order number you see in Dispatch will be different to what you see in Settled Orders. The Dispatch will show the Delivery, and Settled Orders will show the Removal.    ### Exchanges Under Location Under the Location, you'll be able to view the Exchange and any previous orders in the chain by toggling between active/non-active orders.  ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/undefined-May-16-2025-09-48-40-2572-PM.png?width=688&height=243&name=undefined-May-16-2025-09-48-40-2572-PM.png) *Last updated 6/25/25* - [General](https://knowledgebase.curbwaste.com/general?hsLang=en#main-content) - [Feature Release Communications](https://knowledgebase.curbwaste.com/general?hsLang=en#feature-release-communications) - [CurbWaste Terminology](https://knowledgebase.curbwaste.com/general?hsLang=en#curbwaste-terminology) - [Frequently Asked Questions (FAQ)](https://knowledgebase.curbwaste.com/frequently-asked-questions-faq?hsLang=en) - [Settings and Configuration](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#main-content) - [Resources](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#resources) - [General Settings](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#general-settings) - [Pricing Configurations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#pricing-configurations) - [Integrations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#integrations) - [Dashboard](https://knowledgebase.curbwaste.com/dashboard?hsLang=en) - [Orders](https://knowledgebase.curbwaste.com/orders?hsLang=en#main-content) - [Driver Mobile App Workflows](https://knowledgebase.curbwaste.com/orders?hsLang=en#driver-mobile-app-workflows) - [Order Form Fields](https://knowledgebase.curbwaste.com/orders?hsLang=en#order-form-fields) - [Customers](https://knowledgebase.curbwaste.com/customers?hsLang=en) - [Billing](https://knowledgebase.curbwaste.com/billing?hsLang=en#main-content) - [Quickbooks](https://knowledgebase.curbwaste.com/billing?hsLang=en#quickbooks) - [Reporting](https://knowledgebase.curbwaste.com/reporting?hsLang=en#main-content) - [Billing Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#billing-reports) - [Service Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#service-reports) - [Inventory Management](https://knowledgebase.curbwaste.com/inventory-management?hsLang=en) - [Locations](https://knowledgebase.curbwaste.com/locations?hsLang=en) - [Routing](https://knowledgebase.curbwaste.com/routing?hsLang=en) - [Dispatch](https://knowledgebase.curbwaste.com/dispatch?hsLang=en) - [CurbPOS](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#main-content) - [Billing](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#billing) - [Drivers](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#drivers) # CurbWaste curbwaste.com Help Center Copyright © 2026, CurbWaste