---
title: Refunds & Partial Refunds
description: How to process full and partial refunds.
---

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# Refunds & Partial Refunds

## How to process full and partial refunds.

If you need to process a refund for a customer, you go to Billing > Posted > find the payment > click the 3 dots and select > Issue Refund. 

![refund ](https://knowledgebase.curbwaste.com/hs-fs/hubfs/refund%20.jpeg?width=688&height=309&name=refund%20.jpeg)

From here, enter the refund amount, add any notes needed, and then select Issue Refund. You'll notice in the image below that you have the option to issue a full or partial refund. 

![erfund 2](https://knowledgebase.curbwaste.com/hs-fs/hubfs/erfund%202.jpeg?width=448&height=388&name=erfund%202.jpeg)

Once issued, you can view all Refunds and Partial Refunds under the Posted tab on the Billing Queue. From here, you can issue additional refunds on any existing Partial Refunds. 

![Admin-CurbWaste](https://knowledgebase.curbwaste.com/hs-fs/hubfs/Admin-CurbWaste.jpeg?width=688&height=280&name=Admin-CurbWaste.jpeg)

*Last Updated At: 1/27/2025*

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