---
title: Relocation Orders
description: A Relocate is when you are moving the container to a new location for a customer.
---

[Skip to content](https://knowledgebase.curbwaste.com/relocation-orders#main-content)

English

Show submenu for translations

![FullColor\_Horizontal\_Lockup.png\]](https://knowledgebase.curbwaste.com/hs-fs/hubfs/FullColor_Horizontal_Lockup.png?height=40&name=FullColor_Horizontal_Lockup.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to curbwaste.com

 Go to curbwaste.com

 Access our new Knowledge Base here: https://intercom.help/curbwaste/en

- There are no suggestions because the search field is empty.

1. [CurbWaste Knowledge Base](https://knowledgebase.curbwaste.com/?hsLang=en)
2. [Orders](https://knowledgebase.curbwaste.com/orders?hsLang=en)

# Relocation Orders

## A Relocate is when you are moving the container to a new location for a customer.

### Addresses

It can be the same address or a new address. When you create the order, there will be an option to keep the existing address (for example if you are moving the container to a different location at the same address). Or you can select a different address entirely (Existing or New). 

![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/undefined-May-16-2025-09-08-06-9443-PM.png?width=984&height=356&name=undefined-May-16-2025-09-08-06-9443-PM.png)

![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/undefined-May-16-2025-09-09-21-8555-PM.png?width=994&height=228&name=undefined-May-16-2025-09-09-21-8555-PM.png)

### Order Status

Once scheduled, the Relocation order will show as Pending Action status until completed by the Driver. You'll note that unlike an Exchange order, Relocations do not create a new/unique order number. This is because it is not a new order or container, simply a Relocation of the existing dumpster. 

![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/undefined-May-16-2025-09-20-50-9251-PM.png?width=2486&height=724&name=undefined-May-16-2025-09-20-50-9251-PM.png)

### Dispatch

The Relocation will also show both Locations on the Dispatch page as seen below. 

![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/undefined-May-16-2025-09-13-34-3258-PM.png?width=840&height=972&name=undefined-May-16-2025-09-13-34-3258-PM.png)

### Charge Type

The fee is determined by the Additional Charge type **Relocation Charge:** This is how much you charge for relocation orders. When you schedule a relocation, this additional charge will be added to the customer's invoice.

![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/undefined-May-16-2025-09-19-35-2506-PM.png?width=1976&height=532&name=undefined-May-16-2025-09-19-35-2506-PM.png)

*Last updated 5/16/25*

- [General](https://knowledgebase.curbwaste.com/general?hsLang=en#main-content)

    - [Feature Release Communications](https://knowledgebase.curbwaste.com/general?hsLang=en#feature-release-communications)
    - [CurbWaste Terminology](https://knowledgebase.curbwaste.com/general?hsLang=en#curbwaste-terminology)
- [Frequently Asked Questions (FAQ)](https://knowledgebase.curbwaste.com/frequently-asked-questions-faq?hsLang=en)
- [Settings and Configuration](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#main-content)

    - [Resources](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#resources)
    - [General Settings](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#general-settings)
    - [Pricing Configurations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#pricing-configurations)
    - [Integrations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#integrations)
- [Dashboard](https://knowledgebase.curbwaste.com/dashboard?hsLang=en)
- [Orders](https://knowledgebase.curbwaste.com/orders?hsLang=en#main-content)

    - [Driver Mobile App Workflows](https://knowledgebase.curbwaste.com/orders?hsLang=en#driver-mobile-app-workflows)
    - [Order Form Fields](https://knowledgebase.curbwaste.com/orders?hsLang=en#order-form-fields)
- [Customers](https://knowledgebase.curbwaste.com/customers?hsLang=en)
- [Billing](https://knowledgebase.curbwaste.com/billing?hsLang=en#main-content)

    - [Quickbooks](https://knowledgebase.curbwaste.com/billing?hsLang=en#quickbooks)
- [Reporting](https://knowledgebase.curbwaste.com/reporting?hsLang=en#main-content)

    - [Billing Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#billing-reports)
    - [Service Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#service-reports)
- [Inventory Management](https://knowledgebase.curbwaste.com/inventory-management?hsLang=en)
- [Locations](https://knowledgebase.curbwaste.com/locations?hsLang=en)
- [Routing](https://knowledgebase.curbwaste.com/routing?hsLang=en)
- [Dispatch](https://knowledgebase.curbwaste.com/dispatch?hsLang=en)
- [CurbPOS](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#main-content)

    - [Billing](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#billing)
    - [Drivers](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#drivers)

# CurbWaste

curbwaste.com Help Center

Copyright © 2026, CurbWaste