--- title: Routing Setup Orders description: "To establish Routing service for a customer, you first have to create a Routing Setup order. Click the Create Order button and select Commercial or Residential Route.  Tip: Although the Unit Price o" --- [Skip to content](https://knowledgebase.curbwaste.com/routing-setup-orders#main-content) English Show submenu for translations ![FullColor\_Horizontal\_Lockup.png\]](https://knowledgebase.curbwaste.com/hs-fs/hubfs/FullColor_Horizontal_Lockup.png?height=40&name=FullColor_Horizontal_Lockup.png) Open main navigation Close main navigation - English Show submenu for translations - Go to curbwaste.com Go to curbwaste.com Access our new Knowledge Base here: https://intercom.help/curbwaste/en - There are no suggestions because the search field is empty. 1. [CurbWaste Knowledge Base](https://knowledgebase.curbwaste.com/?hsLang=en) 2. [Routing](https://knowledgebase.curbwaste.com/routing?hsLang=en) # Routing Setup Orders To establish Routing service for a customer, you first have to create a **Routing Setup order**. Click the Create Order button and select Commercial or Residential Route.  8/7/25: We have launched two new pickup frequencies: **Every 4 Weeks** and **Monthly!**   ### Creating the Order - **Customer:** Search and select an existing customer. The customer must have Commercial and/or Residential Route added as a Service in their profile. - **Location:** Select an existing Location or create a new one. This will be the service address of the pickup. - **Sale:** Input the sale date. You can also optionally add in contract information. - **Collection Details:**  - **Product:** Select the product size e.g. 4 Yard, 96 Gallon, etc. - **Qty:** Number of products to pickup - **Delivery Required:** Check this box if a product delivery is required when starting service, and select a Delivery Date - **Order Type:** Recurring vs. On Call pickups - **Waste Stream:** Select the waste stream for this order e.g. Recyclables, MSW, etc. - **Service Start Date:** The date of the first pickup. - **Frequency:** Weekly, Biweekly, or Monthly (***New!***) - If you choose Monthly, you must also select the week (First, Second, Third, Fourth, or Last). This can be changed later on the Route Plan page. ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Aug-07-2025-10-15-14-4328-PM.png?width=324&height=262&name=image-png-Aug-07-2025-10-15-14-4328-PM.png) - **Number of Pickups:** Number of pickups per week - **Preferred Pickup Days:** Your customer's preferred day(s) for pickup ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Jun-11-2025-08-51-19-7249-PM.png?width=670&height=360&name=image-png-Jun-11-2025-08-51-19-7249-PM.png) - **Additional Details:** You can ignore these fields - they are used for Dumpster and Live Load orders. ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Jun-11-2025-09-05-45-6196-PM.png?width=670&height=182&name=image-png-Jun-11-2025-09-05-45-6196-PM.png) - **Price List:** Select the relevant price list to be used. This is where Additional Charges will pull from. - **SKU:** Do not select. Selecting a SKU will prevent you from selecting a Recurring Billing Cadence. - **Recurring Billing Cadence:** You must select a Recurring Billing Cadence if you want the system to generate recurring invoices for the order. **Tip:** Although the Unit Price of the Recurring Billing Cadence is configured in Settings, you have the ability to **override** the billing amount by clicking on the Unit Price. In the pic below, you would click on Unit Price - $105 to change the amount.  ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Jun-11-2025-09-06-03-8126-PM.png?width=670&height=367&name=image-png-Jun-11-2025-09-06-03-8126-PM.png)   ### Editing the Order If you need to make changes to the Setup Order, such as pricing, frequency, number of pickups, or to **Terminate** or **Pause** service, you must navigate to the Location page.  #### Orders Page When you view the next scheduled pickup on the Orders page, you are presented with a link to the Set Up Order. ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Jun-17-2025-09-19-22-7508-PM.png?width=392&height=179&name=image-png-Jun-17-2025-09-19-22-7508-PM.png) #### Locations Page If you navigated to the Location page of the service, you will see the Setup Order under Overview → Location Services. ![](https://knowledgebase.curbwaste.com/hs-fs/hubfs/image-png-Jun-17-2025-09-22-02-7462-PM.png?width=670&height=205&name=image-png-Jun-17-2025-09-22-02-7462-PM.png)     *Updated: 8/7/25* - [General](https://knowledgebase.curbwaste.com/general?hsLang=en#main-content) - [Feature Release Communications](https://knowledgebase.curbwaste.com/general?hsLang=en#feature-release-communications) - [CurbWaste Terminology](https://knowledgebase.curbwaste.com/general?hsLang=en#curbwaste-terminology) - [Frequently Asked Questions (FAQ)](https://knowledgebase.curbwaste.com/frequently-asked-questions-faq?hsLang=en) - [Settings and Configuration](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#main-content) - [Resources](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#resources) - [General Settings](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#general-settings) - [Pricing Configurations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#pricing-configurations) - [Integrations](https://knowledgebase.curbwaste.com/settings-and-configuration?hsLang=en#integrations) - [Dashboard](https://knowledgebase.curbwaste.com/dashboard?hsLang=en) - [Orders](https://knowledgebase.curbwaste.com/orders?hsLang=en#main-content) - [Driver Mobile App Workflows](https://knowledgebase.curbwaste.com/orders?hsLang=en#driver-mobile-app-workflows) - [Order Form Fields](https://knowledgebase.curbwaste.com/orders?hsLang=en#order-form-fields) - [Customers](https://knowledgebase.curbwaste.com/customers?hsLang=en) - [Billing](https://knowledgebase.curbwaste.com/billing?hsLang=en#main-content) - [Quickbooks](https://knowledgebase.curbwaste.com/billing?hsLang=en#quickbooks) - [Reporting](https://knowledgebase.curbwaste.com/reporting?hsLang=en#main-content) - [Billing Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#billing-reports) - [Service Reports](https://knowledgebase.curbwaste.com/reporting?hsLang=en#service-reports) - [Inventory Management](https://knowledgebase.curbwaste.com/inventory-management?hsLang=en) - [Locations](https://knowledgebase.curbwaste.com/locations?hsLang=en) - [Routing](https://knowledgebase.curbwaste.com/routing?hsLang=en) - [Dispatch](https://knowledgebase.curbwaste.com/dispatch?hsLang=en) - [CurbPOS](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#main-content) - [Billing](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#billing) - [Drivers](https://knowledgebase.curbwaste.com/curbpos?hsLang=en#drivers) # CurbWaste curbwaste.com Help Center Copyright © 2026, CurbWaste