Do you charge a delivery fee for your dumpster orders that is different from your usual service fee? Do you bill your customers on pickups but also charge a nominal delivery fee for the initial delivery of the first container?
With Automated Delivery Fees for Dumpsters, the system will generate a delivery fee invoice for you no matter if you bill your customers Upon Order, Upon Service, or Upon Completion.
Setup
Go to Settings → Additional Charges and create an additional charge. Select Delivery Fee as the Charge Type and input a rate. Then, attach this additional charge to your desired price list(s).
How Delivery Fees Work
| Payment Policy of Order | When does Delivery Fee invoice generate? | Date | Billing Frequency |
| Upon Order | When order is created | Delivery date | All: Line item is added to service invoice |
| Upon Service | When order is completed by driver or dispatch | Delivery date | All: Line item is added to service invoice |
| Upon Completion | When order is completed by driver or dispatch | Delivery date |
Each Transaction: Standalone invoice Periodic: On the periodic invoice that corresponds with the delivery date |
Example
Customer's Payment Policy: Each Transaction, Upon Completion
- You create a new delivery order for this customer with the Delivery Fee added.
- No invoice generates after the order is created as expected.
- You dispatch this order to your driver.
- The driver completes the order.
- The system generates a standalone Delivery Fee invoice that can be found in the Needs Review tab.