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title: Frequently Asked Questions (FAQ) | CurbWaste Knowledge Base
description: Frequently Asked Questions (FAQ)
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2. [Frequently Asked Questions (FAQ)](https://knowledgebase.curbwaste.com/frequently-asked-questions-faq)

# Frequently Asked Questions (FAQ)

- [What is the Red Flag on Customer Accounts?](https://knowledgebase.curbwaste.com/what-is-the-red-flag-on-customer-accounts)
- [Order Placement, On-Site, and Additional Contacts: What's the difference?](https://knowledgebase.curbwaste.com/order-contacts)
- [Settle Orders vs. Needs Action](https://knowledgebase.curbwaste.com/settle-orders)
- [CurbWaste Troubleshooting: How to Clear Cache & Hard Refresh Your Internet Browser](https://knowledgebase.curbwaste.com/how-to-clear-cache)
- [What do emails sent from CurbWaste look like?](https://knowledgebase.curbwaste.com/what-do-emails-sent-from-curbwaste-look-like)
- [What is the difference between 'Unable To Complete' and 'Unable To Dump'?](https://knowledgebase.curbwaste.com/what-is-the-difference-between-unable-to-complete-and-unable-to-dump)
- [Help! My customer(s) are not receiving the billing emails sent from CurbWaste!](https://knowledgebase.curbwaste.com/not-receiving-emails)
- [Frequently Asked Questions (FAQ)](https://knowledgebase.curbwaste.com/faq)

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