Manual vs Automated Credit Card Policies

There are two payment methods that can be configured in payment policies which allow users to run credit card payments: Manual Credit Card and Automated Credit Card

  • Manual Credit Card: When a Manual Credit Card Policy is attached to a customer the biller will have to manually run the customer’s credit card on file when the payment due date is reached on their invoices. (Please note: even if a customer is assigned a payment policy with cash, check or wire payment methods, users can still store and run a credit card on that customer's account manually)
  • Automated Credit Card: Once an Automated Credit Card Policy is attached to a customer the system will automatically run the customer’s credit card on file when the payment due date is reached on their invoices.  (Please note: only the first invoice will be automatically charged, any invoices that occur after that first invoice such as overages, overloads, etc. will require users to charge by using the Receive Payment functionality)

 

Updated 2/4/25